1.
Positively Outrageous Service How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
ISBN: 9780793188239
List Price: $18.95
2.
Outrageous! Unforgettable Service...Guilt-Free Selling
by Gross, T. Scott
ISBN: 9780814479865
List Price: $19.95
3.
4.
Micro Branding Build a Powerful Personal Brand & Beat Your Competition
by Gross, T. Scott, Ries, Al
ISBN: 9780971007826
List Price: $24.95
5.
Borrowed Dreams The Roughest, Toughest Jobs on the Planet...and What I Learned from Working ...
by Gross, T. Scott
ISBN: 9780967025209
List Price: $24.95
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8.
9.
When Customers Talk --Turn What They Tell You Into Sales
by Pilotta, Joe, Gross, T. Sco...
ISBN: 9780793195190
List Price: $18.95
10.
Positively Outrageous Service: New and Easy Ways to Win Customers for Life
by Gross, T. Scott
ISBN: 9780942361407
List Price: $14.95
11.
Invisible : How Millennials Are Changing the Way We Sell
by Gross, T. Scott
ISBN: 9780983302094
List Price: $16.95
12.
Positively Outrageous Service : New and Easy Ways to Win Customers for Life
by Gross, T. Scott
ISBN: 9780942361346
List Price: $24.95
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Turn a Blind Eye: Border Rats and Bankers in a Jet Set Conspiracy
by Gross, T. Scott
ISBN: 9780942361711
List Price: $18.95
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Service Prescription : Healthcare the Way It Was Meant to Be
by Gross, T. Scott, Buxman, Ka...
ISBN: 9780967209012
List Price: $18.95
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Pocket POS: Highlights from Positively Outrageous Service
by Gross, T. Scott
ISBN: 9781571010179
List Price: $12.95
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Pocket POS: Big Ideas for Delivering Postively Outrageous Service
by Gross, T. Scott
ISBN: 9781571010483
List Price: $8.95
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How to Get What You Want from Almost Anybody: Your Self-Defense Consumer Guide
by Gross, T. Scott
ISBN: 9780942361568
List Price: $9.95
18.
Why Service Stinks And Exactly What to Do About It
by Gross, T. Scott
ISBN: 9780793176816
List Price: $18.95
19.
Outrageous Conduct Bizarre Behavior at Work
by Gross, T. Scott
ISBN: 9780942361414
List Price: $11.95
20.
How Go Get What You Want from Almost Anybody Your Self-Defense Consumer Guide
by Gross, T. Scott
ISBN: 9781558743717
List Price: $10.95
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Positively Outrageous Service and Showmanship: Industrial Strength Fun Makes Sales Sizzle
by Gross, T. Scott
ISBN: 9780942361827
List Price: $12.95